FitFlick Privacy Policy

FitFlick is committed to protecting your privacy and developing technology that gives you a powerful and safe online experience. This Privacy Policy (the "Policy") applies to the System and Services and governs online data collection and usage. By using the System or Services you consent to the data practices described in this Policy. 

Collection of your Personal Information

FitFlick collects personally identifiable information, including, but not limited to, your email address, name, interests, and photos. FitFlick may also collect anonymous demographic information, which is not unique to you, gender, preferences, interests, the location you are from (this is NOT your device GPS location)  and favorites.

There is also information about your computer or mobile device hardware and software that is automatically collected by FitFlick. This information can include: your IP address, mobile device type and model, browser type, device ID, domain names, access times and referring web site addresses. This information is used by FitFlick for the operation of the System, to maintain quality of the System, and to provide general statistics regarding use of the System.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the System or Services (including, for clarity, the Communication Services), this information may be collected and used by others. (Note: FitFlick does not read any of your private online communications with others Users of the System or Services.)

We will retain your personally identifiable information for the period necessary to fulfill the purposes outlined in this Policy unless otherwise required or permitted by law.

In addition to your personally identifiable information, FitFlick also may collect the personally identifiable information of others. If you so choose, the System may be used to upload and store your contacts (or individual entries) as part of the Services, for the purpose of enhancing your experience and growing your network by leveraging these contacts in various ways, including (i) suggesting potential contacts through the System with whom you have not yet connected, (ii) giving you the option to choose whether to invite contacts in your address book who are not yet users of the app to use FitFlick in order to grow your FitFlick network, and (iii) any other services or tools which FitFlick may acquire or develop in the future to enhance your experience using the System and the Services. Information of your contacts may include names, e-mail addresses, phone numbers, and other identifiers. Your contacts information may be uploaded to the system directly from the devices you use to access the System or by explicitly granting the System authorization to access your contacts information stored on third party sites or services.

Third Party Websites

You may have the option to enter third party sites or pages through the System. FitFlick cannot be assured that such third party sites or pages follow FitFlick’s, or equivalent, privacy policies. As such, we have no responsibility or liability for the actions or policies of such third party sites or pages, nor do we endorse any product or service that may be mentioned or offered in such sites, and are not otherwise responsible for the content or privacy practices of such sites.

Use of your Personal Information and the Personal Information of Others

FitFlick collects and uses your personally identifiable information and such other personally identifiable information of others you may provide us, to operate the System and deliver the services you have requested. FitFlick also uses your personally identifiable information to inform you of other products or services available from FitFlick and its affiliates. FitFlick may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered by FitFlick.

FitFlick may monitor the websites and pages our customers visit within the System, in order to determine what FitFlick services are the most popular among FitFlick’s customers or users. This data is used to deliver customized content and advertising within the System to customers whose behavior indicates that they are interested in a particular subject area.

 Except as set forth in this Policy, we will not use, disclose, or transfer your personally identifiable information or the personally identifiable information of others you have provided us unless (1) you expressly authorize us to do so; (2) it is necessary to allow our service providers or agents to provide services for us, (3) it is necessary in order to provide our products or services to you (and contacting you when necessary), (4) we are sending you other information that may be useful to you, (5) subject to applicable contractual or legal restrictions, it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing agreements, (6) it is necessary to protect the confidentiality or security of your records, (7) subject to applicable contractual or legal restrictions, it is necessary in connection with a sale of all or substantially all of the assets of FitFlick or the merger of FitFlick into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which FitFlick is not the survivor, (8) it is necessary in connection with other business purposes including, without limitation, customer care, service quality, business management and operation, risk assessment, security, fraud and crime prevention/detection, monitoring, research and analysis, marketing, customer purchasing preferences and trends and dispute resolution, (9) it is necessary to comply with law enforcement, governmental mandate, or other legal requirement, if appropriate, for your protection or in connection with an investigation or prosecution of possible unlawful activity; (10) it is necessary for us to provide it to our attorneys, accountants, regulators, auditors or other advisors; or (11) it is otherwise necessary for us to disclose it as required or permitted by law.

We use various web site analytics tools and technologies regarding activities on our web sites that require storage of web session data. The overall aim of these tools is to aid in making our web sites easy to use, to proactively identify and correct error conditions and to provide more relevant advertising and content to you. These tools and technologies are also used to assist web site visitors who report problems in the use of our web sites. Stored web session data is used in accordance with this privacy policy.

Disclosure of Personally Identifiable Information to Third Parties 

FitFlick does not sell, rent, or lease its customer lists or the identity of individual customers to third parties. FitFlick may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information is not transferred to the third party.

FitFlick may share personally identifiable information with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are contractually prohibited from using personally identifiable information provided by FitFlick except to provide these services to FitFlick, and they are required to maintain the confidentiality of your information with equal or greater protections than those provided by FitFlick.

FitFlick shall not use or disclose sensitive personally identifiable information, such as race, religion, or political affiliations to any entity, except as required by statute, regulation, or order of a government tribunal, without your express consent.

FitFlick will disclose your personally identifiable information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on FitFlick or the System; (b) protect and defend the rights or property of FitFlick; and, (c) act under exigent circumstances to protect the personal safety of users of FitFlick or the public.

Additionally, with respect to personally identifiable information of third parties provided to us by you via the System, we do not share such information with any other users of the System or third parties, unless (i) you expressly authorize us to do so, or (ii) we are required to do so by operation of law or regulatory requirement.

Use of Cookies

The System uses cookie technology to help you personalize your online experience. A "cookie" is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to alert a web server that you have returned to a specific page. For example, if you personalize FitFlick pages, or register with FitFlick sites or services, a cookie helps FitFlick to recall your specific information on subsequent visits. This simplifies the process of recording your personally identifiable information, such as billing addresses, shipping addresses, and so on. When you return to the same System, the information you previously provided can be retrieved, so you can easily use the FitFlick features that you customized.


You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the FitFlick services or web sites you visit.

Security of your Personally Identifiable Information

FitFlick secures your personally identifiable information, and the personally identifiable information of others, from unauthorized access, use or disclosure. FitFlick secures such personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personally identifiable information is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Communications With FitFlick.

We may use your Personal Information to contact you with newsletters, other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. We appreciate your questions and comments about the System and Services and welcome your messages to recipients listed on the System including messages or emails provided to our customer support. We will share your communications with those within our organization who are most capable of addressing the issues contained in your message. We may archive your message for a certain period of time or discard it, but your e-mail address and e-mail will only be used in accordance with this Policy.

Contests, Sweepstakes and Other Promotions.

On the System, you may wish to participate in contests, sweepstakes and other promotions that we may offer from time to time. Through these promotions, you may choose to participate in activities such as sharing information found on the System or such social media platforms with others and sending e-mail invitations. In connection with any contests, sweepstakes and other promotions that we may offer from time to time via the System or such platforms, we use the information you provide to administer the contests, sweepstakes and other promotions. Subject to applicable contractual or legal restrictions, we also may use the information to communicate with you, or the other people you select, about our products and services or our partners may use such information to communicate with you about the contests, sweepstakes or other promotions or their products and services. If you choose to participate in these promotions, and are eligible to do so, we may ask you for information such as your name, e-mail address, date of birth and telephone number.

Social Media Platforms and Web sites.

By visiting any of our pages that are contained on a social media platform or web site, you are representing and warranting to us that you have reviewed the applicable privacy policy and terms of use of such platform or web site and that you will abide by all such provisions contained therein.


FitFlick offers social-type features on the System , please be aware that these areas may allow you to publicly post, and share with other users, certain messages, content, or other information (e.g., profile updates and information, job postings, pictures, requests for information from other users, recommendations, etc.). Although we may take certain precautions to protect those who use these areas of the System , we encourage you to be wary of giving out any personally identifiable information, or any personally identifiable information of others to which you may have access, in such forums. The information you post can be collected and used by people you don't know. We cannot guarantee the privacy and safety of these areas and are therefore not responsible for any information you choose to post. Your use of these features is fully at your own risk.

No Information Collected from Children 

Our Service does not address anyone under the age of 12 ("Children").

We do not knowingly collect personally identifiable information from children under 12. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us at [email protected] . If we become aware that we have collected Personal Information from children under 12 without verification of parental consent, we take steps to remove that information from our servers or replace it with the Personal Information of the Children’s parent or guardian.

FitFlick will never ask for or knowingly collect information from children. We are strongly committed to preserving online privacy for all of our web site visitors, including children. We do not knowingly collect information about children or sell products to children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 12. Furthermore, we may restrict entries to any contests, sweepstakes or promotions to entrants who are at least 12 years of age.

Business Transaction 

In the event that we sell or buy businesses or their assets, or engage in transfers, acquisitions, mergers, restructurings, changes of control and other similar transactions, customer or user information is generally one of the transferable business assets. Thus, your personal information may be subject to such a transfer. In the unlikely event of insolvency, personal information may be transferred to a trustee or debtor in possession and then to a subsequent purchaser.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

General Privacy Terms

As a social fitness service we encourage you and other users to publish content and make it accessible via the App. In order to enable you to find the right training partner on real time and we require openness and freedom, thereby all profiles in our Service are public on purpose and display information including your location, user name, popularity information (such as view, following and followers, age, gender, home gym, about you, preferred sport activities and pictures). You have the choice to set some of your personal information as private which will hide it from others.

By using our Service, you expressly consent that other users can see your information.

Your email address will not be shared with any other user, but might be however added to our mailing lists. We may send emails to you with news, surveys or recommendations. You can unsubscribe at any time within the field “Settings” in the App.

Type of Information

We collect and store these types of information:

-Information from direct input such as username, password and email address for registration, age, gender, home gym, about you, preferred sport activities and pictures.

-User Content

-Information from communications threads between you and us (e.g. verification mails, password reset, etc.) as well as between you and other users (e.g via chats).

-Information from your device and networks such as your contact list, third party networks such as Facebook or manual search. Please remember that we are not responsible for the privacy policies of third party applications.

-Information from analytic tools to assess traffic, performance and trends within our Service. This information will be collected automatically and may include data resulting of your interaction within our Service.

- Information from Log files, provided that our servers may record certain information including your internet protocol (IP address), browser type, URLs number of click and your interaction behavior while you use our Service.

-Information from metadata, which is usually user content related technical data. Such information will provide a view into how content has been created, collected or edited and can also include hashtags, geotags, content properties, etc.

-Information from device identifier data embedded in smartphones and tablets to quickly recognize you while you use the app. Such identifiers provide information on your browsing behavior and thereby they are relevant for the improvement of our Service.

Browsing behavior within the service

FitFlick Services does not offer social media plugins which enable users to share pages/information etc, of the Service on their profiles on certain social media platforms (such as Facebook or Instagram).

We integrate Google Analytics by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyze the usage of our Service. Such information will be transferred to Google’s servers and might be used for assessment purposes. Consider that FitFlick is neither liable nor responsible for Google’s privacy policy, for further information, please visit: You can avoid the placing of cookies by applying the respective setting in your browser software; in such event the full services offered on the Website may not be accessable. You may also avoid the processing of data relating to your use of our Service by loading and installing the browser plugin available under verfügbare Browser-Plugin Further information is available under or under . 

We use the Services of Amazon Web Services (AWS) by Amazon Web Services, Inc. (410 Terry Avenue North Seattle, WA 98109 United States) for cloud services and hosting. User generated content such as name, pictures and messages will be hosted and managed within the AWS premises. Consider that FitFlick is neither liable nor responsible for AWS’s privacy policy, for further information, please visit:

Use of information

We will use your information for the following purposes:

-To track, monitor and understand your user behavior to improve our Service. This may be managed via third party monitoring and tracking tools.

-To provide you with relevant and suitable content (also for marketing purposes)

-To optimize activities and push efficiency throughout usage and navigation (e.g. for sign-in, frequent search, etc.)

-To develop and test potential new features

-To measure the performance of our Service with indicators (such as visitors, traffic, engagement, etc.)

-To diagnose and repair technical issues

-To provide any app improvements or updates

-To keep content you have published within the community, meaning that if you decide to delete your account your profile and the content you have shared will be deleted, however if other users have already shared such, it will remain within our Service.


We may also use and disclose your information for legal purposes if a court order or warrant require it; or to support the prevention of illegal or unlawful activities.


Sponsored Content and Advertising


Certain content displayed within our Service (positioned in features such as but not limited to Radar, Explore and Channels) will be supported by advertising revenue. Hereby you grant FitFlick the permission to place such advertising, promotions, special offers and product placements within the Service and in relation to your personal preferences. The way, look and scope of such advertisements may vary and can change anytime without previous notice.

In order to provide meaningful and suitable sponsored content for you, we will leverage information provided by you and your use behavior. The information we might leverage and / or forward for this purpose could be gender, information as to your peer (e.g. sports activity and sports interest), interests, birthday, browsing activity in our service. You hereby grant permission for us to leverage and / or forward such information to third parties. If you do not further want us to forward such information and provide you with marketing information tailored to your information you may inform us accordingly, by sending an email to [email protected]

Storage of Information

All information collected within the use of our Service will be stored and managed in the European Union via our trusted service partners.

To the best of our efforts, we take diverse measures the safety and security of our data (physically and electronic). We are not liable for any damages caused by any internal or external influences.

For your own safety we ask you to be careful with your login and password data.

If you delete your account, we may keep your profile information and content for a reasonable time for audit and administrative purposes in respect of our agreement with you and will be deleted within the statutory periods.

Connecting with People

FitFlick is a social fitness app that encourages people to connect, chat and possibly meet up. FitFlick assumes no responsibility  for events that happen outside the app. This is entirely your responsibility to act accordingly and safely with people you connect with.


Changes to this Policy

We may change this Policy at any time and from time to time. The most recent version of the Policy is reflected by the version date located at the bottom of this Policy. If we make any material changes to our Policy, those changes will apply to the personally identifiable information collected after the effective date listed on the Policy, and we will notify you by placing a notice on the System prior to the change becoming effective. We encourage all users to periodically review this Policy for the latest information on our privacy practices.

Contact Information

FitFlick welcomes your comments regarding this Policy. If you believe that FitFlick has not adhered to this Policy, please contact FitFlick at [email protected] . We will use commercially reasonable efforts to promptly determine and remedy the problem.

This Policy was last updated on January 27, 2021.